Privacy Policy

Effective Date: April 16, 2025

Introduction

This Privacy Policy explains how Zivaël ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website (zivael.com). We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant regulations.

Information We Collect

We collect the following types of information:

  • Non-Personal Information: When you visit our website, we may collect non-identifiable data such as your IP address, browser type, device information, operating system, pages visited, and browsing behavior. This is collected via cookies and similar technologies (see "Cookies" below).
  • Personal Information: We only collect personally identifiable information (e.g., name, email address) if you voluntarily provide it, such as when you contact us via email or a contact form (if implemented).

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze website performance, and deliver personalized content. Cookies are small text files stored on your device. We use:

  • Essential Cookies: Necessary for the website to function properly (e.g., navigation and access to secure areas).
  • Analytics Cookies: Used to understand how visitors interact with our site (e.g., Google Analytics, Firebase Analytics).

You can manage your cookie preferences through our cookie consent banner, which appears when you first visit the site. You can accept or decline non-essential cookies at any time. To change your preferences after your initial choice, clear your browser cookies or contact us.

Third-Party Services

We use the following third-party services that may process your data:

  • Google Analytics: Collects anonymized data about website usage (e.g., page views, session duration). We have enabled IP anonymization to protect your privacy. You can opt out via our cookie banner or by installing Google’s opt-out browser add-on.
  • Firebase Analytics: Collects similar analytics data to improve our services. Data is processed in accordance with Google’s privacy policies.
  • Cloudflare: Used for email obfuscation to protect our contact email from spam. Cloudflare may collect metadata (e.g., IP addresses) for security purposes.
  • Netlify: Hosts our website and CMS. Netlify may process server logs containing non-personal data like IP addresses.

Some of these services (e.g., Google, Cloudflare) may transfer data to the United States or other countries outside the EU/EEA. We ensure that such transfers comply with applicable data protection laws, such as the EU-US Data Privacy Framework or Standard Contractual Clauses.

How We Use Your Information

We use the collected information to:

  • Improve and optimize our website’s performance and user experience.
  • Analyze website traffic and user behavior (via analytics tools).
  • Respond to your inquiries or feedback if you contact us.
  • Protect the security and integrity of our website.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Your Rights

Under the GDPR and other applicable laws, you have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data (subject to legal obligations).
  • Restriction: Limit how we process your data in certain cases.
  • Portability: Receive your data in a structured, machine-readable format.
  • Objection: Object to processing for specific purposes (e.g., analytics).
  • Withdraw Consent: Revoke consent for non-essential cookies at any time.

To exercise these rights, contact us at zivael.artist@gmail.com. We will respond within one month, as required by GDPR. You also have the right to lodge a complaint with a supervisory authority (e.g., Autoriteit Persoonsgegevens in the Netherlands).

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Analytics data is anonymized and retained indefinitely unless you request deletion.

Security

We implement reasonable technical and organizational measures to protect your data, such as secure hosting via Netlify and encryption for email communications. However, no online system is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

As mentioned, some third-party services may transfer data outside the EU/EEA. We ensure compliance with GDPR through appropriate safeguards, such as the EU-US Data Privacy Framework for transfers to the US.

Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us to request deletion.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: zivael.artist@gmail.com

We aim to respond to all inquiries within one month.